Pentecostals tend to understand purpose and in most instances serve Jesus with passion. Passion and purpose are necessary to be effective.
So why are purposeful and passionate people not always effective. Lack of Process! Without process – action is driven by emotion. There is no consistency. In ministry, try establishing as many consistent processes as possible. Perhaps I can help you develop a process for consistently connecting to your people.
On a hard-copy grid or you can use a spreadsheet list all who call you, “Pastor.” Many more people will call you, “Pastor,” than actually follow you. Your grid is to Include them all.
The left column which is also the widest column is for the name.
The other four columns will be a place for you to record phone calls, notes, formal letters and social media contacts.
I guarantee this – this simple process will multiply your influence in linking to your people many times over. Are you ready?
Each week use this grid to make varied contact with 20 families who call you pastor.
1. Five days of each week make a phone call to a person listed. (An industry secret: Don’t tell anyone where you heard this, but there are actually phone apps that cause a call to go directly to the recipient’s voice mail. In many instances you will end up leaving a message.) My calls go something like this. “Good morning, . . . this is Pastor C. I had you on my mind this morning and wanted you to know how important you are to this church. I also prayed for you. I’m so glad that you are part of our church and want you to know you are making a difference with all the hours you spend working in the nursery (or some ministry they help with. Make the phone message personal.) There is no need to phone me back. I just wanted you to know that Sister C. and I love you.”
Now in the column for “phone” record the date you made that call beside that family.
Caveat: If you have inter-connected families you should not go straight down your list. One inter-connected family does not need to get all your communication during a particular week.
2. Go to the next name and write a hand-written note to that person. The content of the hand-written note will be similar to the phone call. If the person receiving the note has done something unusual; has entered a new level of service or gone through a difficult time reference those specifics in the card. (Another industry secret: These days receiving an unexpected hand-written note is the most valuable currency of communication. If you want it to be remembered write it out in your own hand.)
In the column, “card” record this date.
3. Go to the next person and using a template in which you can insert a personalized paragraph draft a formal letter that will go to that family on church letterhead. (This is where we all can be thankful for computers.) The inserted paragraph is to address some matter of specific importance. Put a hand-written post-script at the bottom. Always include the term, “I love you!’
Record the date.
4. Send one email or positive direct message to a fourth person. If you are complimenting the person on something they have done, “Being faithful to clean the church,” or “Always having a smile of welcome for newcomers to the church.” that could be a public post. (Personal preference: don’t be overly gushy!)
Record the date.
Repeat every week. Each week you will make 20 contacts to a broad array of people. If you cannot do the formal letter adjust your grid and use the other 3. This process can be accomplished in no more than 10 minutes!
Many of you have trade secrets you are keeping to yourself. Your comments are welcomed. What are you doing to stay connected to the people who call you, “Pastor?”